non-profit communications strategist
Your work is good.
The people who need it should be able to find it.
I work with nonprofit and human-service organizations to close that gap. With a structured approach to digital communication that is built to hold up after I leave.
6+
Sectors served
50+
Yrs combined client experience
100%
Nonprofit focused
The organizations doing the most important work aren't always the ones communicating it most clearly.
Most nonprofit leaders know when something is off. Programs are strong, the team is committed, but the website hasn't kept up. Messaging drifts across teams. The people you most want to reach can't find their way to you. That gap between the quality of your work and how clearly it communicates, that's what I fix.
Your programs are invisible.
You've built something worth showing up for. The people you serve are searching. When your digital presence hasn't kept pace, they can't find you.
Your impact isn't landing with funders.
Funders aren't just looking for numbers. They're looking for a story that makes investment feel obvious and inevitable.
Your community doesn't know you exist.
Word of mouth only goes so far. Without a clear, consistent digital presence, the people you were built to serve can't find their way in.
Your communication hasn't caught up.
Growth changes everything. New programs, new audiences, new leadership. Communication is often the last thing to update, leaving a gap between who you are and how you're understood.
Chioma is a great asset to our organization. She has worked hard to improve our customer journey on our website and through social media, translating complex concepts into clear, plain language.
Selected experience
Where I've done this work before
I work with organizations where communication carries real responsibility. Regulated environments, publicly accountable services, emotionally sensitive work.
01
National accreditation body for human-service organizations
Restructured digital content and messaging across a regulated, multi-stakeholder environment.
02
Community-based family and mental health organization
A range of services including counselling, family support, and crisis resources that were hard to navigate. Reorganized around how people actually look for help.
03
Provincial nonprofit supporting people living with dementia
Rebuilt digital communication to serve multiple distinct audiences within a single coherent brand.
Frequently asked questions.
Do you work alone, or is there a team?
Who do you work with?
How long does a typical engagement last?
In what capacity can you be hired?
How many clients do you take on at once?
What does it cost?
You already know something needs to change. Let's start there.
Tell me what's not working. I'll tell you honestly whether this is the right fit and what it would take to move forward.
Structured digital communication for nonprofits and human-service organizations.
Based in Canada.
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DigitalReach Media Inc. is based in Edmonton, Alberta, situated on Treaty 6 territory and the Métis homeland. We acknowledge the Blackfoot, Plains Cree, Stoney Nakoda, Tsuut’ina, Métis, and Cree peoples whose ancestors called this land home. We are grateful to live and work here.